Microsoft's Cortana never conquered Amazon's Alexa, but this analyst thinks it has a bright future in the workplace
Microsoft made bold moves this year to position its voice assistant Cortana for enterprise customers, analyst Raul Castanon-Martinez said, and is uniquely poised to overtake competitors Amazon Alexa and Google Assistant in the workplace. Castanon-Martinez's firm 451 Research estimates voice user interfaces and digital assistants are among the top technologies organizations will adopt in the next two years – and Microsoft is in the best position to gain their business, he said. "Amazon Alexa and Google Assistant dominate the market on the consumer side, but Microsoft has a leg up in the enterprise, given its dominant position with its productivity and collaboration product portfolios," Castanon-Martinez said. Competition in the workplace is the latest development in the relationship between Alexa and Cortana. Microsoft CEO Satya Nadella earlier this year said the company no longer sees Cortana as a competitor to Amazon's Alexa.
Jan-5-2020, 15:47:06 GMT