The AI-Based Intelligent Workplace Is Closer Than You Think

Gartner reports that 85 percent of information in a company is unstructured, and that a company's information doubles every 18 months. Moreover, according to a Dimensional Research survey commissioned by my company, M-Files, nearly 50 percent of professionals struggle with documents and content scattered across disparate applications and storage locations. In order to keep up with the exponential growth in the volume of information, the paradigm of knowledge and information management in today's digital workplace must shift to include contextual understanding. Artificial intelligence (AI) plays a major role in this, and the industry is taking three steps toward the day when fully automated digital assistants will support an intelligent workplace. The journey to an intelligent workplace begins with the content itself.