Can Pay TV Providers Beat OTT Providers at Their Own Game? Yes, They Can.

Delivering that kind of responsive experience is not only possible, it's here today. Digital Home Service, powered by Oracle Cloud, taps into the power of machine learning, Internet of Things (IoT), and predictive analytics to give providers a cloud-based weapon in the war for media and entertainment industry consumer loyalty. It's safe to say that no one likes waiting for the service technician to get new TV service set up. The technology behind Digital Home Service can eliminate this part of the consumer experience entirely. In its place is a self-serve set-top box setup guided by a user-friendly mobile app, intelligent chatbot, and, if needed, live video support.