Espoo and Tieto testing artificial intelligence to identify service pathways

The City of Espoo has initiated a unique artificial intelligence experiment in collaboration with Tieto, a Finnish software and service company. The experiment involves combining a huge amount of social and health data concerning every Espoo resident, and customer data relating to early childhood education from 2002 to 2016. The aim of analysing this mass of data is to identify new pro-active means of targeting services to citizens, for example to prevent social exclusion. All data processing includes extreme measures regarding information security. Personal data, such as names, identity numbers and addresses are concealed already during data collection.