The Rise of the Digital Workplace Chatbot

Chatbots have invaded the workplace. Or at least, invaded the conversations around the digital workplace. In the last month, I have seen some outstanding presentations on the use of conversational interfaces (aka chatbots, aka bots) in the digital workplace/intranet context. While a number of interesting articles have been published on the topic in the last year, the presentations had a hands-on, "lets write a simple bot" element to them that made the abstract real. What follows is an overview of some of these presentations to get you thinking about how bots might benefit your digital workplace.