Gartner: The Present and Future of Artificial Intelligence

Artificial intelligence uses vast amounts of data and sophisticated probabilistic algorithms to offer "the intimacy of a small town in a big city scale," Gartner VP Svetlana Sicular said at the company's annual IT Symposium last week. But she said, the growth of AI applications in deployment was actually less this year than last year, with the total percentage of CIOs saying their company has deployed AI now at 19 percent, up from 14 percent last year. That's a nice increase, but it's far lower than the 23 percent of companies that thought they would newly roll out AI in 2019. She said, "something is stalling AI adoption." She noted that when asked what challenges they faced in adopting AI, the top concerns are the lack of skills on staff, the quality of the data they have available, and also understanding the real benefits and uses of AI.