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Digital transformation in 2022 and beyond: These are the key trends

ZDNet

At the beginning of 2022 many parts of the world were adapting to living with the Covid-19 pandemic -- which is far from over and seems to be settling into a pattern of repeated new-variant waves and a relentless build-up of Long Covid. Digital transformation projects are about driving fundamental change across customer experience, tech and business culture. This ZDNet special report brings you the latest trends and insights you need to succeed. Then, in February, the Russian invasion of Ukraine delivered another global shock, further disrupting supply chains and pushing up energy prices. For businesses, the consequent rise in inflation and threat of recession has added further pressure after a difficult two-and-a-half years.


Big business benefits from artificial intelligence in IoT & IIoT hardware

#artificialintelligence

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Artificial intelligence (AI) technologies are considered essential for internet of things (IoT) hardware for digital operations, such as cameras and automation equipment, according to a survey from Samsara released today. Samsara, which makes IoT hardware and software, surveyed more than 1,500 operations leaders for its 2022 State of Connected Operations survey, in industries including transportation, manufacturing, construction, field services and food and beverage. The survey was conducted by the independent research firm Lawless Research.


5 Emerging Customer Experience Trends Your Brand Should Know

#artificialintelligence

The demand for an excellent customer experience is increasing as new technologies emerge. Nowadays, it's not enough to have an outstanding piece of software that works seamlessly without a hiccup. Today, if a business wants to stand out, it must also have a personalized, data-driven, and customer-focused approach. So, let's dive deep into consumer-focused technologies based on personal experiences: People all over the world have higher levels of stress and a general sense of uncertainty after the pandemic. Just as Forrester predicted for 2022, customers tend to choose brands that deliver comfort and positive emotions. We think the reason for this is that humans tend to seek general stability and comfort to feel safe and secure and to know what tomorrow holds.


Automation Tech Company UiPath Acquires AI Startup Re:infer

#artificialintelligence

The Morning Download delivers daily insights and news on business technology from the CIO Journal team. "Once you analyze communications data, you want to automate around it," said Ted Kummert, UiPath's executive vice president of products and engineering. That can include creating apps that can respond to customers' email queries, rout them to the right corporate division, troubleshoot issues with accounts, or fine-tune orders, billing and deliveries--all without a customer-service worker stepping in. "Businesses still don't have visibility into what people are communicating about, and how to understand that and act on it fast," Mr. Kummert said. Beyond call centers and customer-service departments, he said, Re:infer's natural language processing tools can also be applied to day-to-day communications between internal business units, automating the task of tracking, cataloging and organizing information in real time.


Cybersecurity mesh provides decentralized safety and swarm AI for remote-first enterprises - Channel969

#artificialintelligence

Be a part of executives from July 26-28 for Remodel's AI & Edge Week. Hear from high leaders talk about matters surrounding AL/ML know-how, conversational AI, IVA, NLP, Edge, and extra. Cybersecurity mesh has been named a high strategic know-how development for 2022 by Gartner. In line with Gartner's report, cybersecurity mesh is a cutting-edge conceptual safety structure methodology that permits right this moment's scattered enterprises to increase and implement safety the place it's most wanted. David Carvalho, CEO and founding father of cybersecurity community Naoris Protocol, instructed VentureBeat through e-mail that cybersecurity mesh is a versatile, composable structure that integrates broadly distributed safety companies.


What is Artificial Intelligence? Guide to AI

#artificialintelligence

By any measure, artificial intelligence (AI) has become big business. According to Gartner, customers worldwide will spend $62.5 billion on AI software in 2022. And it notes that 48 percent of CIOs have either already deployed some sort of AI software or plan to do so within the next twelve months. All that spending has attracted a huge crop of startups focused on AI-based products. CB Insights reported that AI funding hit $15.1 billion in the first quarter of 2022 alone.


Peer Insights Of Enterprise Conversational AI Platforms From Gartner

#artificialintelligence

Thirdly, are we seeing the emergence of Conversational AI marketplaces? Or one could refer to it as orchestration engines. Will a Twilio of Language Technology emerge? And is this the direction in which Cognigy is moving with the Cognigy AI Marketplace? Is OneReach AI also focussing on becoming a single Conversational AI portal to act as an orchestration engine / aggregator for Conversational AI experiences?


AI focus shifts to 'small and wide' data

#artificialintelligence

We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. AI innovation is occurring at a fast clip, with a number of technologies on the "hype cycle" reaching mainstream adoption within two to five years. That's according to Gartner, which today released a report identifying four trends driving near-term AI innovation in the enterprise. It finds that while the AI industry remains in an "evolutionary state," technologies including edge AI, computer vision, decision intelligence, and machine learning are poised to have a transformational impact on markets in coming years. Gartner sees evidence of a trend of companies seeking capabilities beyond what current AI tools can often accomplish.


Why synthetic data makes real AI better

#artificialintelligence

We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Data is precious – so it's been asserted; it has become the world's most valuable commodity. And when it comes to training artificial intelligence (AI) and machine learning (ML) models, it's absolutely essential. Still, due to various factors, high-quality, real-world data can be hard – sometimes even impossible – to come by. This is where synthetic data becomes so valuable.


Over 60% of companies are just scratching the surface of AI

#artificialintelligence

In Spain, the Madrid Metro uses AI to monitor its network and reduce energy consumption by 25%. In the U.S., a beverage company uses AI to drive sales by analyzing retailers and markets. In Europe, an energy company trains its engineers and managers in a digital twin factory powered by AI. In the Middle East, a telco's AI-powered virtual assistant speaks to 1.65 million customers every month in different Arab dialects and English. Undoubtedly, AI is in full adoption around the world, with all industries recognizing it as the next big thing in tech.