Business are starting to see the potential in artificial intelligence customer service

This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Interest in the use of artificial intelligence in the workplace is continuing to heat up. This is exemplified by Interactions, a virtual assistant startup, which announced on Tuesday that it has secured 56 million during its most recent funding round, TechCrunch reports. The round was the largest to date, bringing the company's total funding to around 130 million.