Forrester Predictions 2022: Successfully Riding the Next Wave of AI

Embedded AI: Start paddling now -- one in five organizations will double down on "AI inside." During the pandemic, digital natives effectively used "AI inside" -- AI that's embedded at the core of everything from architecture to operations -- to bridge the business-to-customer divide in areas such as grocery delivery and restaurant supply-chain optimization. In 2022, we expect traditional businesses to adopt this AI-first approach to platform and digital transformation. The more "AI inside," the more enterprises can shrink the latency between insights, decisions, and results. Responsible AI: Don't overlook small waves -- the market for responsible AI solutions will double.