How Can Artificial Intelligence Work for HR?

Nationwide unemployment rates are low and technology can help employers find the best talent in a tight market--but HR can use artificial intelligence (AI) in a number of ways beyond hiring. AI and automation could radically change the workplace and human resource management, said Alden Parker, an attorney with Fisher Phillips in Sacramento. In the HR context, AI typically refers to data that is processed by algorithms to make decisions, he explained at the California State Council of the Society for Human Resource Management 2018 California State Legislative & HR Conference. "Machine learning can be used to constantly improve decision-making quality." For the HR function, AI is most commonly used for talent acquisition.