Chatbots Weekly: How to Pilot a Chatbot, Amy on Slack, and Journalism botified

Thrilling to see more bots coming to the travel industry. This article does a great job outlining exactly what a good Bot Pilot structure should look like: Start with a simple use case/tackling your most FAQ. The purpose of the pilot isn't to get everything right, right off the bat, it's to learn and gather data to improve your bot's knowledge base and NLP. So structure your pilot with the intention of listening and identifying what people are asking it that you didn't anticipate. Be resourceful when it comes to tackling the discovery hurdle.