Lakshmi, India's first banking robot, unveiled by City Union Bank » Banking Technology

City Union Bank (CUB) has become the first bank in India to introduce a robot to deal with customer queries. Called Lakshmi, the robot is based on the IBM Watson artificial intelligence (AI) engine. Lakshmi is based in a CUB branch in Chennai and is currently the only version of a "humanoid banker" CUB has got. However, there are plans to introduce 25-30 robots across the bank's key branches by the end of this year if Lakshmi proves a success with customers. Lakshmi speaks English, can gesture and engage in conversations.