8 of the Best Chatbot Examples to Inspire You - Shane Barker

Even if you don't have a chatbox on your website, you have definitely encountered one before. Facebook, eBay, Domino's Pizza, and Universal Studios are some of the big names that have their own chatbots. With the advancements in AI, mundane tasks like customer service can easily be handled by a chatbot. Some people reject the merit of chatbots stating that communicating with them feels very impersonal. According to the 2018 State of Chatbots Report by Salesforce, 69% of consumers said they preferred communicating with chatbots.