AI trends: Robotic Process Automation top term on Twitter in Q4 2021

Verdict lists the top five terms tweeted on artificial intelligence (AI) in Q4 2021, based on data from GlobalData's Technology Influencer Platform. The top trends are the most mentioned terms or concepts among Twitter discussions of more than 150 AI experts tracked by GlobalData's Technology platform in Q4 2021. Common functions of RPA, and AI and machine learning (ML) allowing organisations to streamline their operations, were some popularly discussed topics on RPA in Q4 2021. Giuliano Liguori, CEO of Kenovy, an IT services and consulting company, further shared an article on understanding the use cases and applications of RPA across industries. The article highlighted how RPA is used by businesses to streamline customer or employee boarding, updating customer relationship management (CRM), and other processes and to feed data into systems to automatically extract relevant data.