AI growing in significance but costs, lack of skilled personnel hampering adoption: IDC

Only 25% of organisations using artificial intelligence (AI) have adopted an enterprise-wide AI strategy, according to a recent report by intelligence and advisory services platform International Data Corporation (IDC). The Chinese-owned, USA-based advisory firm also said that the findings of its report titled'Artificial Intelligence Global Adoption Trends & Strategies' suggested that half of the organisations surveyed see AI as a priority and two-thirds of them emphasise a culture which gives AI primacy. The survey found that the primary drivers behind the AI initiatives were to improve productivity, business agility and customer satisfaction by leveraging the automation capabilities. Faster time to market new products and services was a leading reason for the implementation of AI by these firms. As per the report, the factors delaying fuller implementation of AI technology in the surveyed organisations were found to be the cost of AI solutions, lack of skilled personnel and biases creeping into the data.