4 Most Surprising Industries Using Chatbots Applications

Chatbots, in case you aren't familiar, are software programs that automatically chat with human beings. Their history dates back to the 1960s, when a machine program known as "Eliza" was able to respond to specific types of phrases with pre-scripted quotes. Over the course of decades, computer scientists and programmers attempted to create more sophisticated chatbots, able to truly "understand" what people are saying and generate novel responses--all while seeming human--but it's been an incredibly difficult task. Now, we're finally starting to enter an era where chatbots are commonplace, and they're about to be incredibly important for several different applications. So why are we seeing this breakthrough now?