Trust makes the multi-cloud and AI worlds go round: Deepak Pargaonkar, Salesforce

From cloud infrastructure and cloud applications to multi-cloud ecosystems, Indian enterprises' cloud journey has seen tremendous disruptions. Today, organizations across all sectors get triggered - in a good away at the mention of automation, intelligent insights, Internet of Things (IoT) and artificial intelligence (AI). Gartner predicts that by 2020, 85 percent of CIOs will be piloting AI programs through a combination of buy, build and outsource. Though tech like AI and smart insights is not new, the enterprise fan base is exploding like never before. Enter born-in-cloud players like Salesforce, whose expertise involves storing large amounts of data and turning it into desired outcomes for the customer. The idea behind Salesforce was to get rid of the complexity in enterprise applications, says Deepak Pargaonkar, senior director of solutions engineering at Salesforce India.