AXA teams up with ABS in bid to "disrupt delivery of legal advice" with machine-learning app - Legal Futures

AXA Insurance has teamed up with alternative business structure rradar to launch what they call "a world first in legal and risk advice", powered by IBM Watson technology. 'Grace' is described as "a machine learning-driven app which engages businesses directly with a virtual assistant to deliver the knowledge and experience of legal and risk management experts". In a statement, the pair said the "intuitive and interactive nature of the app will bring extensive legal and risk expertise direct to business customers, helping to educate and empower them in their risk management". The rradar app will initially be available exclusively to AXA customers registered for online support through their AXA Management Liability product. They will have their legal questions answered either at the touch of a button or simply by asking'Grace' a verbal question.