Walmart Is Pulling Plug on More Robots

Over the past year Walmart has started to remove or turn off the 17-foot-tall machines often placed at the front of stores. About 300 machines are being removed from stores, and around 1,300 "hibernated" while Walmart focuses on other services, said Larry Blue, chief executive of Bell & Howell, a Durham, N.C.-based automation services company that installed and maintains the devices for the retailer. "The customer told us they want one pickup spot, and they want that pickup spot to be outside," said a Walmart spokeswoman. The pickup towers act as a vending machine for online orders, holding items inside until they are collected by shoppers. Walmart frequently highlighted the machines in presentations to media and investors in recent years, saying it aimed to offer shoppers a quicker way to pick up online orders at a lower cost.