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WSJ.com: WSJD - Technology


Hospitality Industry Turns to Tech to Lure Guests Back

WSJ.com: WSJD - Technology

The initiatives, overseen by information technology executives, are aimed at helping hotels dig out of what has been a dire season, with steep declines in occupancy, staff layoffs and a fear among some guests of contracting Covid-19. "Without technology, there's no way those companies recover fully," said Les Ottolenghi, who was chief information officer at Caesars Entertainment Corp. until last November. Caesars merged last month with Eldorado Resorts Inc. The Morning Download delivers daily insights and news on business technology from the CIO Journal team. U.S. hotel occupancy collapsed from about 60% in February to roughly 22% in April, according to data analytics firm STR, owned by CoStar Group Inc.


Pandemic Tantrums? Enter the Robot Playmate for Kids

WSJ.com: WSJD - Technology

Early childhood development experts and robotics engineers are working together to create robots aimed at helping young children regulate their emotions and develop social and emotional skills at home.


RBC Seeks to Pump Up Its AI Models With a New Platform

WSJ.com: WSJD - Technology

Royal Bank of Canada is upgrading its trove of artificial-intelligence models with advanced capabilities, as it seeks to beef up its usage of the technology to improve operations and customer experience. The Toronto-based bank, which serves more than 17 million customers in over 30 countries, has 1,000-plus AI models for jobs like fraud detection, risk analysis and marketing. Part of the goal is to take models that use simple prediction techniques, such as linear regression, and apply advanced techniques, like machine-learning,...


ADT Says Google to Invest $450 Million

WSJ.com: WSJD - Technology

The partnership will combine Nest hardware and services, powered by Google’s machine learning technology, with ADT’s installation, service and professional monitoring network.


Fifty Years After Designing Electric Lady Studios, Architect Cuts New Track With AI

WSJ.com: WSJD - Technology

Architect and acoustician John Storyk, known for designing recording and performance spaces around the world, was frustrated by the limits of the software at his firm's disposal. So last year, he and his research and development director decided to build their own. They wanted a tool that would help them optimize musical recording and performance spaces for low-frequency sounds, such as those formed by a bass guitar. Those sounds create large standing waves, known as eigentones, that need to be evenly distributed.


Apple Faces $1.4 Billion Lawsuit by Chinese AI Firm in Siri Patent Fight

WSJ.com: WSJD - Technology

An artificial-intelligence company recently awarded a Chinese patent for a voice assistant similar to Apple Inc.'s Siri has filed a patent infringement lawsuit against Apple that, if successful, could prevent the American tech giant from selling many of its products in the world's second-largest economy. Shanghai Zhizhen Network Technology Co. said in a statement on Monday it was suing Apple for an estimated 10 billion yuan ($1.43 billion) in damages in a Shanghai court, alleging the iPhone- and iPad-maker's products violated...


Facial Recognition's Next Big Play: the Sports Stadium

WSJ.com: WSJD - Technology

Los Angeles Football Club wants to “move everything to face,” while the New York Mets are testing the system on players and staff.


Businesses Tap New Digital Tools to Reopen the Workplace

WSJ.com: WSJD - Technology

Just getting workers to the office can be a challenge, amid ongoing travel restrictions aimed at containing the pandemic, said Gaston Silva Maldonado, project and systems analyst at Chilean food processor giant Agrosuper SA. "Our employees have been prevented from moving from one city to another, or even from one point of the city to another," Mr. Maldonado said, citing local lockdown rules. Based in Rancagua, Agrosuper employs about 3,500 office workers, in addition to thousands more in its production plants. So far, he said, only administrative staff and production plant workers deemed essential have returned to the workplace. With the Chilean government in July announcing a five-week plan to gradually ease travel restrictions within the country, the company is hoping to bring back more in the weeks ahead. To do that, Agrosuper has started using robotic process automation to scan and relay employment data on its more than 12,000 workers to a government website that issues emergency travel passes required at health checkpoints scattered throughout the country.


How BMW Used Pandemic Plant Stoppages to Boost Artificial Intelligence

WSJ.com: WSJD - Technology

When the coronavirus pandemic forced BMW AG to close factories across Germany in March, Matthias Schindler saw an opportunity to boost plants’ use of artificial intelligence.