Allianz introduces AI-based injury claims management system

Allianz Insurance has rolled out its latest artificial intelligence (AI)-based digital solution that allows its injury claims handlers to automate Ministry of Justice Stage 3 claims at a single click. The new system, dubbed Defendant Hub, has been developed in collaboration with UK law firm Keoghs. The digital solution provides Allianz's injury claims handlers with an end-to-end solution for Stage 3 claims. Ministry of Justice Stage 3 claims represent the phase of the process where legal proceedings may be issued in case the parties cannot agree how much a claim is worth. The new system will eliminate the manual feeding of data and generate a response.