How Chatbots Can Be Utilized In HR

Chatbots are a service, sometimes using artificial intelligence (AI) that simulate interactive human conversation based on text signals that you can use through the chat interface. They have proven to be very useful in recent years as now most websites have them as a go-to information and FAQ center. For instance, e-commerce chatbots can answer product questions to give recommendations. While employing a chatbot in marketing may be simple, many have wondered just how big the value of chatbots in HR is. Traditionally, HR is completely human -- it's in the name as well.