How HR Can Enable People for the Future of Augmented Work

Jeanne Meister believes that HR should take the lead in shepherding artificial intelligence (AI) software into the workplace, transforming the human resources function and enhancing the employee experience. Meister is the founding partner of Future Workplace, a New York City-based HR executive network and research firm dedicated to the future of learning and working. Future Workplace has created an online course featuring Hilton, IBM, Intel, GE and others who are using AI and realizing business benefits across the organization. She sat down with SHRM Online to discuss why and how CHROs and their teams should start learning about and crafting a strategy for how to best leverage artificial intelligence for HR. SHRM Online: Why should HR pioneer the development of AI strategy in their organizations?