Teaching The Next Generation To Work With AI

Recently I wrote about the growing importance of investing in the skills of employees so that they can adapt to the changing technology landscape they're working in. It was based upon a recent Accenture report, which argued that organizations need to take a systemic approach to ensuring the interaction between man and machine is a smooth one. Whilst generally corporate training budgets are on a downward trend, there are a couple of recent developments that suggest all is not entirely lost and small progress is being made. The first comes from Google, who have teamed up with MOOC pioneer Coursera to launch an online course for IT support professionals. It's estimated that IT support roles will grow by 10% by 2026, and the course is designed to learn the kind of skills required to land such a role.