Cool: AI chatbot lawyer slays 160,000 parking tickets in London and New York

Proving that chatbots can actually be useful in real life, an automated lawyer chatbot has successfully challenged 160,000 parking tickets in London and New York. DoNotPay uses artificial intelligence to discuss the circumstances of the parking ticket with those who have received one, asking questions such as if there were clearly visible parking signs and then guides users through the process of lodging an appeal to the ticket using publicly available information. The 160,000 successful appeals are out of 250,000 seen, a success rate of a 64 percent, and is believed to have saved drivers around 2.5 million in fines. Perhaps even more remarkably, the service is completely free. "I think the people getting parking tickets are the most vulnerable in society," 19-year-old founder Joshua Browder told VentureBeat.