ChatGPT and health care: Could the AI chatbot change the patient experience?

Thomas Fuchs, the Dean of Artificial Intelligence and Human Health at Mount Sinai in NYC, said AI will be needed to retain the standard of care in the U.S. ChatGPT, the artificial intelligence chatbot that was released by OpenAI in December 2022, is known for its ability to answer questions and provide detailed information in seconds -- all in a clear, conversational way. As its popularity grows, ChatGPT is popping up in virtually every industry, including education, real estate, content creation and even health care. Although the chatbot could potentially change or improve some aspects of the patient experience, experts caution that it has limitations and risks. They say that AI should never be used as a substitute for a physician's care. AI HEALTH CARE PLATFORM PREDICTS DIABETES WITH HIGH ACCURACY BUT'WON'T REPLACE PATIENT CARE' Searching for medical information online is nothing new -- people have been googling their symptoms for years.