Embed AI In Your Digital Supply Chain To Win, Serve, And Retain Customers

It's now just over 12 months since we first published research on digital supply chains. Some Forrester clients have made progress with integrated business planning and with control towers. And they are on the lookout for blockchain opportunities. But the most common question we hear is about the role of AI in supply chains. The major applications of AI in supply chains are in demand management, warehouse execution, and chatbots serving procurement professionals.