Why 500 Million People in China Are Talking to This AI

When Gang Xu, a 46-year-old Beijing resident, needs to communicate with his Canadian tenant about rent payments or electricity bills, he opens an app called iFlytek Input in his smartphone and taps an icon that looks like a microphone, and then begins talking. The software turns his Chinese verbal messages into English text messages, and sends them to the Canadian tenant. In China, over 500 million people use iFlytek Input to overcome obstacles in communication such as the one Xu faces. Some also use it to send text messages through voice commands while driving, or to communicate with a speaker of another Chinese dialect. The app was developed by iFlytek, a Chinese AI company that applies deep learning in a range of fields such as speech recognition, natural-language processing, machine translation, and data mining (see "50 Smartest Companies 2017").