How European Banks Are Using AI

"In the long term, harnessing AI and technology will determine the split between winners and losers," said Jeroen van Oerle, Portfolio Manager Robeco Fintech Equities, Robeco. "In order to keep relevant for the future, you need efficient back-office operations. On top of that, you need to be able to tailor make products. If you cannot provide those kinds of services in the future, a competitor will and you will lose." Similar to the largest US institutions, European banks have a strong interest in exploring the impact of AI on business functions.