Meet the Microsoft AI project that will transform corporate data into knowledge

Project Cortex uses AI to organise content, delivering topic cards, topic pages and knowledge centres in Office, Outlook and Teams. Microsoft's history with knowledge management goes back a long way, from pre-SharePoint tooling with Site Server, through its abortive Knowledge Network platform, to today's mix of Bing and the Microsoft Graph for Microsoft 365 subscribers. Now the company is trying again, adding machine learning to the mix to help organisations understand what they know, and more importantly, who knows it. This time there's a lot more training data, a deeper understanding of the knowledge graph that underpins most businesses, and above all, the hyperscale compute of the modern cloud. Microsoft's Project Cortex is an ambitious set of tools built around Microsoft 365, intended to automate the complex process of building and deploying knowledge management systems.