Council Post: Where AI Is Heading In 2021 For HR Departments

Despite the bleak outcome of 2020, the pandemic has brought some good as it has sped up the level of AI-powered automation. If anything, it clearly pointed to a need for a powerful HR leadership amid a drastically changing workplace that relied on tech tools to pivot over the course of a few days, in some cases even overnight. These changes will spill over to 2021, where AI will continue to transform HR on an industry-wide level. Let's start with predictive skills gaps. The transition to skills-based HR rather than job-based HR has been quiet in the past few years. However, with the pandemic throwing a wrench in the works, many departments are beginning to catch up.