Business investment in AI and IoT not to increase in 2020

Emerging tech such as IoT and AI is the second lowest priority for businesses next year for the third year running, second only to print services. That is outlook from a survey conducted by business tech provider Softcat, which asked its 1,600 customers across 18 different industries about their intentions for tech spending in 2020. Among those industries, real estate, private health and social work, and energy and utilities ranked big data, IoT and AI seventh and eighth priority respectively – the highest ranking by those questioned. The survey also reports that 56 percent of industries rank end user computing and mobility, the technology which allows for remote working, as their second biggest technology priority. The construction, education and healthcare industries ranked this as their number one priority, ahead of cyber security investment.