How COVID is Changing Technology Futures - InformationWeek

The world was still normal then. At that early point in 2020 your enterprise, your community, your family were all planning for the year that you had expected. Maybe it would get a little exciting with a presidential election and the Summer Olympics. But essentially you laid out plans and executed them, and you didn't expect anything major to get in the way. Back in February, Accenture published its Technology Vision 2020 report, talking about the "techlash," a clash between the digital products and services companies had created and the differing expectations of consumers, society, and business ambitions.