Artificial Intelligence Initiative: Bank of Thailand – Central Banking – IAM Network

In 2018, the Bank of Thailand began developing new artificial intelligence (AI) and machine learning tools across a number of its core business lines. Natural language processing, which helps institutions analyse unstructured datasets, has been its focus in recent months. "In the past, we typically studied behaviour and culture of the boards of directors of financial institutions through interviews and surveys, which are very qualitative and subjective," says Wanpracha Chaovalitwongse, senior director of the data management and analytics department. The central bank developed an AI system to analyse board meeting minutes of financial institutions. The tool can automatically identify topics of discussion and quantify the participation level and participation'mode' of each board: enquiring, reporting, commenting and requesting action.