Top 6 Functionality Features of the "Shop T-Mobile" Chatbot

Have you ever used the Shop T-Mobile chatbot? There are several features that I consider a big advantage to have in a chatbot and would like to share them with you. If you like them, feel free to implement the same in your own chatbots and let me know how it worked. How can you use these features? Have you ever come across Facebook ads with the Shop T-Mobile offers in your newsfeed?