Innovation in Insurance

Summary This report discusses some of the ways insurance companies are innovating across the insurance value chain. GNW Key themes mentioned in this report include personalization, artificial intelligence, blockchain, and cyber insurance. After a tough few years, global insurance markets are showing signs of recovery, and with that recovery comes a new generation of innovation within the sector.The technological evolution in insurance is becoming an ever more important subject in the industry, with many insurance companies looking to make use of big data, blockchain, artificial intelligence, data analytics, and many other themes as part of their digital transformation. These innovations are improving customer satisfaction and allowing insurance to reach younger and less wealthy demographics across the world. Insurance companies that do not keep up with the innovation driven by market leaders will find themselves falling behind as time goes on.