Top 10 Virtual Assistant and Chatbot Predictions for 2022

In the digital world, the consumer industry is heavily powered by virtual assistants and chatbots. Will you believe it if I tell you that chatbots came into existence in 1966? An MIT professor called Joseph Weizenbaum introduced the first chatbot, ELIZA, back in the 1960s. ELIZA used substitution methodology and pattern matching to simulate conversation. Almost six decades later, artificial intelligence developments are powering virtual assistant and chatbot predictions.