Can artificial intelligence solve the corporate knowledge problem?

In this new era of remote working, our reliance on technology is greater than ever, with many businesses having migrated processes from offline to online to accommodate the transition. But amongst the success stories of companies adapting to this change, working in the current climate has raised a pertinent issue for employers: how can they deliver effective learning and development (L&D) to employees when they are scattered across different workplaces? Irrespective of the shift to working from home, providing personalised and efficient L&D has been an issue for quite some time. We are in an age where we are more informed than ever, and while this is no bad thing, one of the drawbacks of this knowledge explosion is that employers are now faced with the prospect of ever-changing policies, procedures and regulations. It is vital that staff are kept up-to-date with industry developments, but this is becoming an increasingly unattainable goal.