NHS-backed GP chatbot is branded a 'public health danger'

Daily Mail - Science & tech 

An NHS-backed medical app has been branded a'public health danger' after failing to suggest a 66-year-old woman's breast lump could be cancer. After watching a video of the interaction, Twitter users flocked to criticise Bablyon Health's'flawed' symptom-checking system. Someone claiming to be an NHS consultant told the artificial intelligence a painless breast lump – a hallmark of cancer – was their only symptom. Despite the made-up patient being over 66 years old, so being 10 years older than when the average menopause ends, the'utterly absurd' bot still asked whether she was pregnant or breastfeeding. And, after asking numerous questions, the app's best guess was that the patient had osteoporosis, a condition which weakens people's bones as they get older.