The Hidden Governance in AI

Measurement modeling could further the government's understanding of AI policymaking tools. Governments are increasingly using artificial intelligence (AI) systems to support policymaking, deliver public services, and manage internal people and processes. AI systems in public-facing services range from predictive machine-learning systems used in fraud and benefit determinations to chatbots used to communicate with the public about their rights and obligations across a range of settings. The integration of AI into agency decision-making processes that affect the public's rights poses unique challenges for agencies. System design decisions about training data, model design, thresholds, and interface design can set policy--thereby affecting the public's rights.