Unlocking the Potential of Chatbots [INFOGRAPHIC] Netimperative - latest digital marketing news

How can chatbots improve the user experience in ecommerce? This infographic looks at how AI can help customer service agents focus on more complicated tasks. Chatbots are artificially intelligent tools capable of engaging multiple users for communicating basic information. Their importance in conversational commerce is growing by the day as social media giants like Facebook have already deployed around 12,000 bots on messenger. Chatbots have demonstrated a lot of potential in E-Commerce due to their instantaneity and ease of use.