Despite efforts, businesses struggle with accessibility

MIT Technology Review 

Some reasons why that's the case are tied to the sheer volume of digital content and the complexity of the internet. For businesses and content creators who want to reach the widest audiences possible and meet the expectations of all users, including those with disabilities, the dynamic nature of content poses an ongoing challenge. Consumers today expect personalized content, interactive features, and intuitive interfaces to find information, shop, get entertainment, etc. This level of personalization requires continuous changes in content based on user behavior, preferences, and other data. Unfortunately, every change comes with a risk of making content inaccessible for users with disabilities.