Growing interest in artificial intelligence in public employment services - Article

The findings show that it is widely recognised that artificial intelligence and the potential it offers are important. The survey also indicates that while a growing interest in artificial intelligence and its applications is evident in public employment services, the use of AI is still in its infancy. Very few EU Member States have a strategic plan for using artificial intelligence in public employment services. Services involving the matching of vacancies with jobseekers and those involving employee profiling are the most advanced. In Belgium, for example, artificial intelligence is used in the detailed profiling of private customers and for preparing employment forecasts.