FICANEX Partners With Ada to Deliver AI-Powered Customer Service to Financial Institutions Across Canada

Over 175 financial institutions will be able to provide 8 million customers access to the tunl.chat TORONTO -- FICANEX and Ada today announced the release of tunl.chat, an AI-powered chatbot that provides more than 175 financial institutions across Canada with another channel to support approximately 8 million customers. Financial institutions can brand and tailor tunl.chat to suit their unique requirements and deploy the chatbot within their website and mobile apps. Nine financial institutions, including FirstOntario Credit Union and Kawartha Credit Union in Ontario, plus BlueShore Financial and First West Credit Union in B.C., have already committed to adopt the service. Initial implementation projects are scheduled to commence September 2019.