AI must have human oversight, MEPs recommend

However, according to the resolution, "humans must always be ultimately responsible for, and able to overrule, decisions" that are taken by new technologies, especially in medical, legal and accounting professions. For the banking sector, the committee calls for a regulatory framework that ensures independent supervision of automated decision-making systems by qualified professionals in cases where the public interest is at stake. This framework should also make it possible for consumers to seek human review when mistakes appear as a result of using this type of new technologies. Likewise, automated decision-making systems should only use high-quality and unbiased data sets and "explainable and unbiased algorithms" to guarantee trust and acceptance, the resolution states. "We have to make sure that consumer protection and trust is ensured and that the data sets used in automated decision-making systems are of high-quality and are unbiased," said Belgian MEP Petra De Sutter (Greens/EFA), who chairs the IMCO committee.