Digital Lending Must Go Beyond Eliminating Paper

Consumer lending is entering a new era of digitization, making the transition from electronically replicating paper-based processes to re-designing experiences end-to-end in order to take full advantage of digital opportunities. Subscribe to The Financial Brand via email for FREE!Digital lending is far from a new idea. Online lenders emerged in the 1990s, virtually as soon as the consumer Internet. The first eMortgage was registered in 2004. There have been numerous waves of digital innovation within the industry, both customer-facing and internal: PDF documentation, paperless underwriting workflows, and borrower portals.