How AI, blockchain and native languages are powering digital banking at ICICI Bank

ICICI Bank customers will now to able to put money lying idle in savings bank accounts to better use with the help of an investment advisory platform powered by software robotics and AI (artificial intelligence). The platform, dubbed Money Coach, is the latest in a long line of products and features that India's largest private sector lender has been rolling out over the years as part of its digital banking initiative. "Money Coach will manage the entire investment journey of a customer from building an investible corpus to investing in recommended portfolios," said the bank's chief technology and digital officer Madhivanan Balakrishnan told TechCircle during a media interaction recently. The launch of the platform also marked two decades of digital banking for the lender. It claims that it was the first to launch internet banking in 1998. It introduced its mobile banking application, iMobile, in 2008 and a digital wallet in 2015.