AI is transforming business processes but data quality and workforce challenges remain

Artificial intelligence is starting to have a transformative impact on many industries, healthcare included, as it moves beyond the theoretical and into common practice. "We are no longer on the brink of change resulting from AI -- we are already immersed in a world with software-driven machines learning to process unstructured information in meaningful ways, something that until relatively recently was the domain of humans alone," Infosys researchers wrote in a report released this week at the World Economic Forum in Davos, Switzerland. It's clear that something that seemed sci-fi even five years ago is already changing the landscape in a real and profound way, the study "Leadership in the Age of AI," suggested and include workforces alongside the technology. The report polled more than 1,000 business and IT decision-makers, across nine industries and seven countries, about their AI-related purchases and plans. What it found is that enterprises – healthcare organizations prominent among them, are preparing for fundamental shifts as AI transforms their operations and continues to be deployed more broadly. Industry-wide, nearly three-quarters of respondents (73 percent) said their AI deployments have already changed the way they do business and 90 percent of C-level execs say they've seen "measurable benefits from AI." Infosys researchers said 86 percent of organizations it surveyed have "middle- or late-stage" AI deployments.