AI could define the future of restaurants. What happens when it fails?

Although the idea of "artificial intelligence" has been around since 1956, this seems to be a breakthrough year for AI in the restaurant space. Major players from Chick-fil-A to Chipotle to Domino's have implemented AI in some form or fashion, whether to identify food safety issues, scale up logistics or generate orders via voice assistance. Even some smaller chains are getting on board the AI train. In February, Colorado-based Good Times Burger & Frozen Custard launched its conversational AI platform through a partnership with Valyant AI, for example. Perhaps the biggest breakthrough came when McDonald's adopted the technology.