Artificial Intelligence to nearly double innovation in Asia-Pacific by 2021 HRM Asia

Artificial Intelligence (AI) will nearly double the rate of innovation and employee productivity improvements in the Asia-Pacific by 2021 – at any rate, for those organisations that have actually adopted it. This according to a new study from Microsoft and IDC Asia-Pacific, which surveyed more than 3,000 business leaders workers across 15 regional markets. However, despite clear benefits in adopting the technology, only 41% of organisations in Asia Pacific today have embarked on their AI journeys. For these organisations, the top three business drivers were: better customer engagement (26%), higher competitiveness (19%), and higher margins (18%). Business leaders who are adopting AI face three top challenges: a lack of thought leadership and leadership commitment to invest in AI; a lack of tools and infrastructure to develop actionable insights; and a lack of skills, resources and continuous learning programs.